Tech Support

1. Troubleshooting Assistance

If your product stops working or isn’t functioning as expected, we help you diagnose problems such as:

Tailgate not opening/closing

Foot sensor not responding

Soft-close doors not pulling in

Warning/error messages

Wiring and power issues

We provide quick solutions to get you back on the road.

2.Product Compatibility Check

Unsure if a product fits your vehicle?
We offer free compatibility checks.
Tell us your car model, year, and a photo of your car’s trunk/door, and we’ll verify fitment before you buy.

3.Warranty Support

All our products come with a warranty for your peace of mind.
We assist with:

Warranty validation

Replacement process

Defective part claim

Service after purchase

Your satisfaction and safety come first.

 

Contact Our Tech Team

📩 Email: alcherytechnology@gmail.com
📱 WhatsApp: +8615212395648
💬 Live Chat: Available on our website(www.alchery.com)
⏱ Response Time: 1–3 hours

We’re here to help you every step of the way.