🛟HELP CENTER

Welcome to the Alchery Help Center. Find answers, support, and guidance for all your electric tailgate and car accessory needs.

1. Installation Help

We provide full support to make installation easy and stress-free.

What’s included:

Step-by-step installation videos

PDF manuals

Wiring diagrams

Live WhatsApp or Messenger guidance

Dealer/installer recommendations (if available)

Send your car model + year to receive the correct installation guide.

 

2. Troubleshooting

Having an issue? We’ll help you fix it quickly.

Common problems we solve:

Tailgate not opening or closing

Soft-close door not pulling in

Foot sensor not responding

Beeping or error messages

Android screen issues

Power/wiring faults

Our team responds within hours with clear solutions.

 

Order & Shipping Information

Shipping Details:

Fast delivery available

Tracking number provided

International shipping supported